Dining Room Server

1 week ago

Menlo Park, California, United States Bon Appetit Full time
Job Summary

We are seeking a skilled and friendly Waiter/Waitress to join our team at Bon Appétit. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities
  • Takes food and beverage orders and efficiently delivers items to dining room guests.
  • Prompts and warmly greets guests in the dining room, takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally, maintains safe food handling and sanitation standards, and follows up periodically to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients, advises guests on appropriate combinations of food and drinks when requested, and accommodates reasonable requests and notes preferences.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others, remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follows proper cash-handling procedures.
  • Promotes a clean, safe, and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues, relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period, keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
  • Performs other duties as assigned.
Benefits

As an associate at Bon Appétit, you will be offered a range of benefits, including:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
About Bon Appétit

Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We've led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.

Learn more about careers with Bon Appétit: https://www.bonappetit.com/careers

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