Order Processing Specialist
2 weeks ago
Join the International Foundation of Employee Benefit Plans as an Order Processing Specialist and play a crucial role in the success of our organization. As a key member of our team, you will be responsible for processing member orders, generating invoices, and conducting initial reconciliation of credit card and bank payments.
Key Responsibilities:- Process member orders and generate invoices in a timely and accurate manner
- Conduct initial reconciliation of credit card and bank payments
- Navigate a complex CRM system to search, verify, and update member order and payment records
- Perform order processing and cash receipting of credit card and bank payments
- Generate invoices, letters, dues notices, and other documentation related to order processing
- Work closely with other departments to process related orders
- Execute mathematical functions for accurate tally and reconciliation processes
- High school diploma with strong mathematical skills
- Associate's degree in business administration, finance, or accounting preferred
- Prior experience in cash application, cash balancing, or order processing with reconciliation of credit card orders strongly preferred
- Strong computer skills and ability to learn new programs and processes quickly and accurately
- Highly proficient in Word, Excel, and Outlook
- CRM experience or experience with a centralized database preferred
- Competitive hourly pay rate of $17.34/hour
- Comprehensive medical plan, vision plan, dental plan, long term disability, short term disability, paid vacation, sick, and paid holidays
- Defined benefit (pension) plan and non-elective company 401(k) contribution and 401(k) matching contribution
- Unique organizational perks including on-site fitness center, yoga and strength training classes, mindfulness sessions, bocce league, softball team, and cribbage club
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for order processing and customer service, we encourage you to apply for this exciting opportunity.
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