Patient Service Representative

3 weeks ago


Muskegon, Michigan, United States US Derm Support Roles Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Perform opening and closing clinic duties, ensuring a smooth and efficient workflow
  • Greet patients, check them in for appointments, and verify insurance information
  • Scan documents into the electronic health record, maintaining accurate and up-to-date patient records
  • Maintain a tidy waiting area and reception counter, ensuring a positive patient experience
  • Check schedules for added, canceled, and no-show appointments, and schedule follow-up appointments as needed
  • Respond to designated tasks in the electronic health record, prioritizing tasks and managing time effectively
  • Order clinic office supplies, sell and track cosmetic products, and distribute mail
  • Prepare for next day scheduled appointments, ensuring a seamless transition
Requirements
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience or in a similar capacity preferred
  • Proficient in basic computer functions and ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment and type a minimum of 40 wpm
  • Attention to detail and ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
  • Ability to respond positively to constructive feedback and direction from supervisors
  • Professional appearance and manner at all times, with a friendly, cheerful, tactful, and polite demeanor
  • Ability to maintain confidentiality of information
What We Offer

At US Derm Support Roles, we offer a competitive compensation package, including access to health, dental, and vision insurance, a 401K with employer contribution, and opportunities for professional growth and development.



  • Muskegon, Michigan, United States Corewell Health Full time

    Job SummaryAs a Patient Service Representative at Corewell Health, you will play a vital role in delivering exceptional patient care and support. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesServe as a concierge, greeting and communicating with...


  • Muskegon, Michigan, United States Trinity Health Full time

    Job Title: Patient Access RepresentativeTrinity Health is seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients. Your primary responsibility will be to greet patients and family members, obtain and verify demographic, clinical,...


  • Muskegon, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative I to join our team at Trinity Health. This is a full-time night shift position, working 32 hours per week.Key ResponsibilitiesHigh school diploma or equivalent required; Associate's Degree or equivalent combination of education and experience preferred.Strong data entry skills, with a...


  • Muskegon, Michigan, United States Lake Express Full time

    Job Title: Customer Service RepresentativeWe are seeking a motivated and reliable Customer Service Representative to join our team at Lake Express Ferry.Job Summary:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our passengers, ensuring a safe and efficient experience on our ferry.Key...


  • Muskegon, Michigan, United States U-Haul Full time

    Job Title: Customer Service RepresentativeAbout the Role:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers and ensuring their needs are met. You will work closely with our team to provide a positive experience for our...


  • Muskegon, Michigan, United States Michael Johnson - Waterstone Insurance Full time

    Job DescriptionAt Michael Johnson - Waterstone Insurance, we are seeking a skilled Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing...


  • Muskegon, Michigan, United States Lake Express Full time

    Job OverviewLake Express is seeking motivated and reliable Customer Service Representatives to join our team for the upcoming season.As a Customer Service Representative, you will play a vital role in ensuring our passengers have a safe, efficient, and enjoyable experience. Your responsibilities will include:Booking and processing reservationsIssuing...


  • Muskegon, Michigan, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to donors, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide excellent customer...


  • Muskegon, Michigan, United States Kelly Services, Inc. Full time

    Job Summary: As a Customer Service Representative at Kelly Services, Inc, you will be responsible for handling customer inquiries and providing solutions within time limits. Key responsibilities include maintaining accurate records of customer interactions, processing customer accounts, and adhering to communication procedures and policies.Key...


  • Muskegon, Michigan, United States Jake Kantola - State Farm Agent Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.Responsibilities:Establish and maintain strong...


  • Muskegon, Michigan, United States Michigan First Full time

    Deliver Exceptional Service to Our MembersWe are seeking a highly motivated and customer-focused Financial Services Representative to join our team at Michigan First Credit Union. As a Retail In-Store Financial Service Professional, you will be responsible for delivering personalized financial solutions to our members, helping them achieve their financial...


  • Muskegon, Michigan, United States GPM Investments LLC Full time

    Job OverviewWe're seeking a skilled Customer Service Representative to join our dynamic team at GPM Investments LLC. As a key member of our store team, you'll be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and supporting sales goals.Key Responsibilities:Deliver outstanding customer service,...


  • Muskegon, Michigan, United States Fifth Third Bank Full time

    Job SummaryFifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and identifying financial needs to deliver tailored solutions.Key ResponsibilitiesUtilize the...


  • Muskegon, Michigan, United States Muskegon Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative II to join our team at the City of Muskegon. As a key member of our administrative staff, you will provide exceptional customer service, handle routine administrative tasks, and support our department with a high degree of confidentiality.ResponsibilitiesProvide...


  • Muskegon, Michigan, United States GPM Investments Full time

    OverviewAs a Customer Service Representative at GPM Investments, you will be the face of our company, providing top-notch service to our diverse customer base during the busy midday and evening hours. This role is perfect for those who thrive in a fast-paced environment and enjoy being part of a dynamic team.Key ResponsibilitiesProvide exceptional customer...


  • Muskegon, Michigan, United States Michael Johnson - Waterstone Insurance Full time

    Job DescriptionMichael Johnson - Waterstone Insurance is seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and supporting our Account Managers...


  • Muskegon, Michigan, United States Rustman Agency Full time

    Job OpportunityWe are seeking passionate individuals to join our dynamic insurance team as a Customer Service and Sales Support Representative. As a representative, you will provide top-notch coverage and exceptional service to our clients.About the RoleThis is a part-time opportunity to work as an independent life insurance agent, providing life insurance...


  • Muskegon, Michigan, United States Penske Truck Leasing Co., L.P. Full time

    About the JobPenske is seeking a Customer Service Representative Fueler/Washer to join our team. As a key member of our operations team, you will be responsible for ensuring that vehicles are fueled, clean, and safe before they hit the road again.ResponsibilitiesGreet customers and provide exceptional customer servicePerform vehicle readiness inspections to...


  • Muskegon, Michigan, United States Muskegon County Full time

    Job SummaryUnder the supervision of the assigned department director, provides administrative and clerical support to the department. Handles routine administrative functions, interacts with the public and other employees, and completes assigned duties with a high degree of confidentiality as required.ResponsibilitiesProvides administrative support to the...


  • Muskegon, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a skilled Patient Access Representative to join our team at Trinity Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth registration process for our patients.Key Responsibilities• Ensure patient safety by authenticating patient identity throughout all essential functions.• Perform...