User Experience Researcher

1 week ago


Plano, Texas, United States Pyramid Consulting Full time
Job Title: User Experience Researcher

We are seeking a highly skilled User Experience Researcher to join our team at Pyramid Consulting, Inc. in Plano, TX. This is a 06+ months contract opportunity with long-term potential.

About the Role:

The User Experience Researcher will be responsible for conducting research studies to understand customer needs and define opportunities for improvement. This includes collaborating with technology, product, and business teams to inform intuitive and engaging customer experiences.

Key Responsibilities:
  • Collaborate with cross-functional teams to gather and analyze data to inform design decisions
  • Conduct user research studies, including usability testing, surveys, and interviews
  • Develop and maintain a deep understanding of customer needs and behaviors
  • Communicate research findings and recommendations to stakeholders
  • Participate in the end-to-end product design process, from discovery to validation
Requirements:
  • At least 2 years of experience as a design researcher in a Fortune 500 company
  • Certification in human-centered research
  • Master's degree in social sciences, human factor, cognitive science, human-computer interaction, or behavioral economics
  • Experience researching internal enterprise software, especially for business analysts or data algorithm tools or workflows
What We Offer:
  • Competitive pay rate of $40 - $50/hour
  • Employee benefits, including health insurance, 401(k) plan, and paid sick leave
  • Opportunity to work with a leading banking industry client

Pyramid Consulting, Inc. is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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