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Airport Operations Manager

2 months ago

Windsor, Connecticut, United States Worldwide Flight Services Full time
About Worldwide Flight Services

Worldwide Flight Services (WFS) is a leading provider of air cargo logistics and ground handling services. As a member of the SATS Group, WFS has a global presence with over 210 cargo and ground handling stations in 24 countries, employing over 46,000 people and serving more than 270 customers.

Job Summary

The Airport Operations Manager at our Windsor Locks, CT location is responsible for directing supervisory personnel within assigned warehouse or ramp functional areas. This role involves overseeing staffing requirements, monitoring employee performance, and ensuring customer satisfaction. The successful candidate will act as a liaison between first-level supervisors and upper management, maintaining and controlling all aspects of the operation in accordance with corporate security programs and TSA legislation.

Key Responsibilities
  • Coordinate the sorting, scanning, and movement of packages and containers in both warehouse and ramp environments.
  • Analyze and interpret WFS Employee Handbook to ensure compliance.
  • Present information effectively to groups or managers, clients, and customers.
  • Define problems, collect data, establish facts, and draw valid conclusions to drive operational improvements.
  • Operate warehouse/ramp equipment and hold necessary licensing (if applicable).
  • Perform specific responsibilities related to the shift.
Requirements
  • College degree or equivalent work experience.
  • Two to five years of previous management/specialist supervisory experience in a warehouse/logistics/manufacturing environment.
  • Experience leading teams of 20-40 personnel.
  • Ability to work weekends, holidays, and days off.
Preferred Skills
  • Previous logistics, manufacturing, warehousing experience.
  • Familiarity with personal computer software.
  • Independent judgment and decision-making skills.
  • Excellent interpersonal skills and written and oral communication skills.
  • Ability to read, write, fluently speak, and understand the English language.
Physical Requirements/Working Conditions
  • Ability to lift up to 50 lbs.
Perks & Benefits
  • Access to pay when needed through DailyPay app.
  • On-the-spot awards through the Awardco Platform.
  • Multiple options for medical care.
  • Travel discounts, pet insurance, and more.
  • Wellness programs for employees.
  • 401k program with company match.
  • Opportunity for internal mobility and transfers.