Enterprise Transportation Solutions Specialist
3 days ago
Job Description:
This is a highly technical position responsible for configuring the Oracle Transportation Management application based on business requirements, including business workflows. The ideal candidate will have experience in each of the following skills: Oracle Transportation Management (OTM) modules, including Order Management, Shipment Management, Contract and Trade Management, Fleet Management, Operational Planning, Logistic Network Modeling, Financials, and Sourcing; Two full software development life cycle implementations of OTM in recent releases 23B and 23C; OTM using the automation AGENTS functionality; Integration between OTM and INTTRA; Oracle Global Trade Management (GTM) using Oracle Integration Cloud (OIC) and service-oriented architecture (SOA); Oracle E-Business Suite (Oracle EBS), Oracle Fusion Cloud Enterprise Resource Planning (Oracle Cloud ERP), and Oracle Supply Chain Management Cloud (Oracle SCM); ServiceNow and FourKites; and Business intelligence tools and reports: BI Publisher, Oracle Fusion Transportation Intelligence (FTI), AWR Oracle, and QD logs.
Key Responsibilities:
• Configure the Oracle Transportation Management application based on business requirements, including business workflows.
• Customize Oracle Transportation Management screens.
• Conduct fit-gap analysis with Oracle Transportation Management features to recommend and build custom solutions.
• Provide support for the Oracle Transportation Management application, including addressing technical issues, sharing knowledge on best practices, implementing improvements, and conducting monitoring, testing and troubleshooting.
• Represent the technical team on major projects in the review and analysis of business requirements, functional specifications, design documents, and overall solution design for the onboarding of new clients with a large-scale transportation management system.
• Consult with business leaders and daily users to identify and document system functional needs, procedures, and opportunities for improvement.
• Collaborate with the Information Technology Team to define possible system solutions to business needs and guide the team and business leaders in choosing the best technical option and approach.
• Produce and update business process documents as they relate to warehouse management and supply chain management processes.
• Develop system requirements, functional specifications, unit and integration test scenarios, and other relevant documents necessary for the implementation of information technology solutions allocation.
• Provide technical assistance in identifying, evaluating, and resolving day-to-day systems issues as they relate to Oracle warehouse management, LogFire, inventory, laboratory information management systems, and supply chain management applications.
• Support core warehouse management as well as custom processes.
• Troubleshoot, analyze, and identify root issue causes using TOAD developer queries.
• Create or update system end-user training documents and guides.
• Provide hands-on training to end users on various aspects of the system applications.
• Coordinate and guide the offshore team for faster issue resolution.
• Resolve product issues by opening, updating, and escalating service tickets with product vendors.
• Provide production support using Service Now and procedures for tracking, user communication, and service-level management.
• Support the business in the development and execution of canned and ad-hoc reports.
• Create and maintain information technology project plans.
• Execute projects and enhancements utilizing appropriate tools and methodologies.
• Monitor and control project activities per the project plan and communicate status to key stakeholders.
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