Senior ServiceNow Business Analyst

5 days ago


Bloomington, Illinois, United States LEIDIT Full time
Job Title: Senior ServiceNow Business Analyst

LEIDIT is seeking a highly skilled Senior ServiceNow Business Analyst to join our team in the DC Metropolitan area. As a Senior Business Analyst, you will play a critical role in supporting the growth of our Federal Agency customer by providing expert-level analysis and guidance on ServiceNow implementations and application development.

Key Responsibilities:

  • Elicit business requirements, analyze, and document them clearly to ensure alignment and feasibility.
  • Create and maintain project documentation, including requirement specifications, process flows, mock-ups, and reports.
  • Conduct meetings and presentations to share ideas and findings in a clear and engaging manner.
  • Collaborate with security officers to ensure security and compliance requirements are thoroughly addressed.
  • Work closely with business clients, technical staff, and management to foster collaboration and alignment.
  • Ensure that solutions effectively meet business needs and requirements.

Requirements:

  • Experience with the software development lifecycle (SDLC).
  • Strong technical foundation with knowledge of the ServiceNow platform.
  • Strong analytical and writing skills, with the ability to clearly translate complex requirements for diverse audiences.
  • Ability to handle multiple tasks and priorities simultaneously.
  • Experience in building and managing strong client relationships and fostering consensus among competing stakeholders.
  • Exceptional communication and interpersonal skills.
  • Excellent planning, organizational, and time management skills.

Preferred Qualifications:

  • ServiceNow CSA Certification.
  • Experience with the Agile Scrum methodology.
  • Experience with ServiceNow Agile Development.
  • Experience with custom application development with complex requirements and workflows.

Salary and Benefits:

Salary: $110,000 - $135,000

A comprehensive benefits plan is offered, including 401(k) Plan, PTO, paid holidays, health, dental, and vision insurance, and continuing education and tuition assistance.

Clearance:

Public Trust

We are an Equal Opportunity Employer:

We are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



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