Financial Aid Specialist
1 month ago
Job Title: Financial Aid Specialist
Department: Financial Aid
Reports to: Financial Aid Manager
FLSA Status: Full-time, Non-exempt
Pay Scale: $25.00 to $28.00/hour
Schedule: Eligible for Hybrid Schedule after completing training period
Job Summary:
The Financial Aid Specialist plays a vital role in supporting undergraduate and graduate students with their financial aid needs. This position involves a wide range of duties, including processing financial aid packages, preparing and disseminating financial aid information, and providing quality customer service to students and families.
Key Responsibilities:
- Provide information to students and families regarding financial aid options, application processes, and eligibility requirements
- Assist students in completing required financial aid paperwork and reviewing documents for accuracy
- Package financial aid awards, complete verification, and maintain confidentiality of student records
- Provide exceptional customer service, responding to inquiries in a timely and professional manner
- Perform financial aid data entry using PowerFaids and update records as needed
- Coordinate with Human Resources on eligible student hires and communicate with students and supervisors regarding work study budget
- Administer and update SCI-Arc Federal Financial Aid forms and website/portal information
- Coordinate communications between Admissions and Finance regarding admissions and continuing student scholarships
- Assist in administration of CAL Grant program, FSEOG Grant, and Department of Education (ED) and California Student Aid Commission (CSAC) semester reconciliations and reimbursements
- Assist with student and parent workshops and produce educational videos
- Ensure critical deadlines are met and perform other duties as assigned
Requirements:
- Bachelor's degree
- Minimum 2 years' experience in financial aid in a college or university setting
- Attention to detail, strong organizational skills, and excellent verbal communication skills
- Ability to work independently in a dynamic environment and maintain a professional demeanor under pressure
- Proficiency in Microsoft Word and Excel, with knowledge of PowerFaids a plus
Benefits:
SCI-Arc offers a comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off.
Equal Opportunity Employer:
SCI-Arc is an Equal Opportunity Employer that values diversity and is committed to creating an inclusive work environment.
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