Licensed Practical Nurse/Intake and Triage Specialist

19 hours ago


Portland, Oregon, United States Housecall Providers Full time
Job Summary

This role is responsible for providing clinical triage support to patients, families, and caregivers, as well as supporting the hospice field staff and informing the clinical staff if a home visit is needed.

Key Responsibilities
  • Manage all incoming phone calls for hospice and provide telephonic triage support to patients, families, and caregivers as needed.
  • Review all incoming referrals and collaborate with clinicians to gather necessary information to determine appropriateness for hospice services.
  • Collaborate with Medical Directors and hospice leadership as needed to ensure timely intakes and effective care coordination.
  • Provide support for the field nurses when needed, including phone calls and focused visits, under the direction of a RN and per the plan of care.
  • Assist in reviewing and assigning RN case manager and Hospice team to new referrals.
  • Make patient visits as needed for back-up and support, under the direction of an RN.
  • Responsible for documentation in the electronic medical records, assuring accuracy, completeness, and compliance with regulations, certification standards, legal and ethical standards according to policies and procedures.
Requirements
  • Graduate of an accredited LPN training program.
  • Current unencumbered LPN license in the State of Oregon.
  • Minimum 1 year experience in hospice, palliative care/oncology, geriatrics, and/or home health.
  • Experience providing triage support for patients.
  • CPR certification at hire or within 6 months in position.
Preferred Qualifications
  • Minimum 2 years' experience in hospice, palliative care/oncology, geriatrics, and/or home health.
Working Conditions

This role requires the ability to work in a fast-paced environment, manage multiple priorities, and maintain confidentiality and discretion when handling sensitive patient information.

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply. We are an equal opportunity employer.



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