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Clinical Operations Coordinator

2 months ago

Westminster Maryland, United States Westminster Dermatology Full time
Position Overview

As a Clinical Operations Coordinator, you will play a vital role in supporting the daily functions of our dermatology practice. Your responsibilities will include:

Administrative Support
- Assist in various administrative duties such as organizing schedules, maintaining files, and managing correspondence.

Patient Record Management
- Oversee patient documentation, ensuring that all records are accurate and kept confidential.

Inventory Management
- Monitor office supply levels and procure necessary materials to ensure smooth operations.

Appointment Coordination
- Facilitate patient scheduling, including managing appointments, follow-ups, and referrals.

Financial Administration
- Support the management of accounts payable and payroll processes.

Customer Service Excellence
- Deliver outstanding service to patients by addressing inquiries and concerns in a timely manner.

Check-in and Check-out Efficiency
- Ensure a smooth patient check-in and check-out experience, accurately recording patient information.

Staff Supervision Support
- Assist the Practice Partner/Manager in overseeing office personnel, including receptionists and medical assistants.

Staff Scheduling
- Help coordinate staff schedules to guarantee adequate coverage across all shifts.

Training and Development
- Participate in the onboarding of new team members and provide ongoing support to existing staff.

Process Improvement
- Contribute to enhancing office procedures to boost efficiency and patient care quality.

Policy Implementation
- Aid in the development and enforcement of office policies and procedures.

Compliance Coordination
- Collaborate with the Practice Partner/Manager to ensure adherence to all relevant regulations and standards.

Communication Facilitation
- Act as a bridge between office staff and the Practice Partner/Manager to enhance communication and resolve any issues.

Team Collaboration
- Assist in organizing and participating in staff meetings, contributing to initiatives aimed at practice improvement.