Front End Manager
1 week ago
About the Role:
The Front End Manager is a key member of our team, responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our guests. As a leader in the front end, you will oversee the daily operations of the cash registers, customer service desk, and cart attendants, while maintaining a high level of customer satisfaction and store appearance.
Key Responsibilities:
- Provide fast, friendly, and courteous customer service, handling customer relations and performing checking duties as needed.
- Direct and supervise front end activities, including monitoring customer traffic, coordinating programs, and ensuring cleanliness and safety of the front end area.
- Handle cash flow and controls, including safe transactions, cash register tills, and monitoring employee money handling procedures.
- Assist with interviewing and hiring of front end staff, train and supervise employees, and make recommendations for employment status changes and discipline.
- Responsible for achieving budget goals for labor, cash variation, and supplies.
- Enforce dress and grooming standards for all employees and maintain a constant awareness of customer and employee safety.
- Perform all job duties and responsibilities safely, accurately, and with honesty and integrity.
Requirements:
- High School Diploma or equivalency with 5 years of experience in a grocery store, deli, or similar retail environment.
- Associate or Bachelor Degree in Business a plus.
- People management training classes or experience.
- Sanitation License.
Work Environment/Physical Demands:
- Must have the physical ability to walk and stand for extended periods, bend and stoop to grasp objects, frequently push and pull up to 100 lbs, and occasionally lift 75 lbs.
- Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store/business needs.
About Pete's Fresh Market:
Pete's Fresh Market is a dynamic and growing company committed to providing exceptional customer service and a unique shopping experience. We are dedicated to our Four Pillars of Value: Aesthetic, Quality, Customer Service, and Value. If you are a motivated and customer-focused individual who shares our values, we encourage you to apply for this exciting opportunity.
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