Data Center System Support Specialist
1 month ago
We are seeking a highly skilled Data Center System Support Specialist to join our team at the Texas Department of Public Safety.
Key Responsibilities- Provide advanced computer systems support work for agency information technology systems and automated office equipment.
- Maintain the TXDPS Data Centers, including day-to-day operations, care and maintenance, and monitoring of power and cooling systems.
- Ensure space is provisioned appropriately and capacities are monitored.
- Supervise the work of others and work under minimal supervision, with considerable latitude for initiative and independent judgment.
- Perform and direct Rack and Stack duties for server, network, and other data center hardware.
- Repair, upgrade, and decommission data center hardware, including servers, network devices, and data center support infrastructure components.
- Implement and audit cabling standards and best practices throughout the Data Center.
- Assist in defining the Change Management Strategy and developing and implementing Change Management plans.
- Graduation from an accredited two-year college or university with a major in Information Systems, Computer Science, or a related field.
- Minimum of two plus years' experience working within similar IT operations or Data Center environment.
- Minimum of two years' experience of Rack and Stack procedures.
- Experience with personal computers; Information Management (IM); server and network hardware; Windows/Linux administration; DCIM products such as Aperture and Struxureware.
- Ability to learn new software tools and programs to aid in monitoring the Data Center, DCIM, camera and cooling systems.
- Familiarity with ticketing systems, understand the importance of documenting tasks performed.
The Texas Department of Public Safety offers a dynamic and supportive work environment, with opportunities for professional growth and development.
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Data Center System Support Specialist
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