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Sales Representative for Wireless Services
2 months ago
Join Our Team as a Telecommunications Account Specialist
ICI New Orleans is on the lookout for a dedicated Telecommunications Account Specialist to enhance our vibrant team. We are a fast-growing sales organization that collaborates with leading companies in the telecommunications sector. Our mission is to link customers with our clients' dependable and efficient networks, providing seamless and superior service. As we continue to expand our presence, we are excited to welcome a new Telecommunications Account Specialist to our ranks.
The Role:
The Telecommunications Account Specialist will engage directly with our clients' local customer base to foster brand recognition and identify suitable products or services that cater to their needs. This role demands the highest level of professionalism when addressing customer inquiries, resolving issues, and recommending appropriate products or services. We are looking for candidates who are enthusiastic, personable, and dedicated to delivering exceptional customer service.
Key Responsibilities:
- Interact with customers within a designated area to inform them about the telecommunications products and services available.
- Build and sustain relationships with clients to promote repeat business and enhance sales.
- Stay informed about the latest advancements in telecommunications technology to provide accurate information to customers.
- Notify customers about ongoing promotions, bundled offers, and special deals.
- Effectively address and resolve customer objections and concerns, showcasing product value and customizing solutions to meet customer needs.
- Propose ideas to the team for product enhancements or new sales strategies based on customer feedback and market analysis.
- High school diploma or equivalent; a degree in a relevant field is advantageous.
- Demonstrated experience in sales, ideally within telecommunications or a related industry.
- Excellent communication and interpersonal abilities.
- Capability to comprehend and articulate complex technical information.
- Motivated, with a proven history of achieving or surpassing sales objectives.
- Collaborative team player with a positive outlook and strong problem-solving skills.
- Competitive compensation with performance-based incentives.
- Opportunities for professional growth and career progression.
- A nurturing environment and a positive workplace culture.
- Access to personalized mentorship and experienced professionals.
- Company-sponsored travel, including conferences and team-building retreats.
