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Financial Operations Assistant

1 month ago

Troy, Michigan, United States Midland Credit Management Inc Full time
Job Summary

The Financial Operations Assistant will play a key role in supporting the team and partner network in managing daily operations. This includes monitoring automated and manual processes to ensure proper handling of outsourced accounts, as well as participating in projects and analysis as needed. The successful candidate will provide regular tracking and reporting on adherence to daily processes and financial performance, and will be responsible for overseeing and making suggestions for improvements to daily automated and manual processes.

Responsibilities
  • Process administrative material and tasks (30%);
  • Provides regular tracking and reporting on adherence to daily processes and/or financial performance (20%);
  • Relationship with and request fulfillment for internal/external customers (35%);
  • Subject matter expert for one or more projects with high levels of complexity (10%);
  • Oversees and makes suggestions for improvements to daily automated and manual processes (5%).
Requirements
  • High School Diploma (Required);
  • Bachelor's Degree (Preferred);
  • 1-2 years customer service or clerical experience (Required);
  • Experience with MS Office (Required);
  • Good communication skills, Data Entry (Required);
  • 2+ years work experience in financial services related field (Preferred);
  • System querying skills (Preferred);
  • Proficiency with MS Office (particularly Excel) (Preferred).
About Us

We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.