Customer Service Specialist

2 weeks ago


Warren, Michigan, United States MI Health Quotes Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at MI Health Quotes. The ideal candidate will provide exceptional customer service over the phone, email, and other forms of correspondence.

This role involves being the primary point of contact for new app submissions, creating client profiles, and submitting information to providers. Key responsibilities include:

  • Answering inbound calls related to customer service.
  • Assisting clients with account-related questions.
  • Completing client profile creation.
  • Accurately collecting and inputting client information into our database.
  • Filling out company forms in accordance with policies.
  • Performing monthly checks on client accounts and updating our database.
  • Providing tax forms and other documents upon client request.

Salary: $45,000 - $60,000 per annum based on location. Benefits include a comprehensive training program, opportunities for career growth, and a dynamic work environment.



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