Customer Service Associate

4 weeks ago


Custer, Michigan, United States Illinois Tool Works Full time
Customer Service Representative Job Description

We are seeking a highly skilled and dedicated customer service representative to join our global support team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers in the U.S., Europe, and Asia regions.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong knowledge of customer service principles and practices
  • Ability to work independently and as part of a team

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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