Security Operations Specialist II

2 weeks ago


Chicago, Illinois, United States National Criminal Justice Association Full time

Position Overview:

The role of Security Operations Specialist II is essential in maintaining a safe and secure environment within our organization.

Key Responsibilities:

  • Deliver security services with integrity, equity, and empathy, adhering to established protocols and training.
  • Instill trust among patients, visitors, and colleagues through a professional and approachable demeanor.
  • Enforce safety and security regulations diligently while ensuring uniform and equipment are well-maintained.
  • Conduct regular patrols, both inside and outside, to identify vulnerabilities and ensure safety, including thorough inspections and contraband searches.
  • Assist individuals by providing information and support during their time on the premises.
  • Manage and respond to incidents of workplace violence, serving as a key resource for de-escalation.
  • Prepare for emergencies by planning and practicing responses to various critical situations.
  • Investigate incidents occurring on the premises and compile accurate reports.
  • Foster relationships with various departments to enhance overall security awareness.
  • Collaborate with law enforcement and first responders to ensure compliance and safety.
  • Act as a mentor for new team members, guiding them through orientation and training.
  • Assist with administrative tasks, ensuring the accuracy of reports and compliance with safety standards.
  • Maintain up-to-date training in communication, de-escalation techniques, and emergency response protocols.

Qualifications:

  • High School Diploma or GED required.
  • A minimum of 4 years in a security or public safety role, or relevant education combined with experience.
  • Completion of a state-approved armed security training course is mandatory.
  • Ability to handle firearms responsibly and maintain required certifications.
  • Strong judgment and reasoning skills, particularly in high-pressure situations.
  • Proficient in verbal and written communication, with the ability to document incidents accurately.
  • Physical capability to perform job duties, including lifting and restraining individuals when necessary.

This job description provides a general overview of the responsibilities and qualifications required for the position. Additional duties may be assigned as necessary.



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