Security Operations Specialist

2 weeks ago


Chicago, Illinois, United States National Criminal Justice Association Full time
Position Overview:
As a Security Operations Specialist, you will play a crucial role in maintaining a safe and secure environment for all stakeholders. This position requires a dedicated individual who embodies professionalism and integrity while executing security protocols.

Key Responsibilities:
  • Deliver security services with a focus on professionalism, fairness, and compassion, even in challenging situations.
  • Inspire confidence among patients, visitors, and team members through a service-oriented demeanor.
  • Conduct thorough patrols of the premises to identify vulnerabilities and ensure safety, including inspections and contraband searches.
  • Assist team members and visitors by providing information and directions, ensuring traffic control, and addressing unauthorized individuals.
  • Respond to and investigate incidents, serving as a primary resource for de-escalation and conflict resolution.
  • Plan and respond to emergencies, including lost or abducted individuals and active threats.
  • Document incidents accurately and address complaints by escalating them to the appropriate leadership.
  • Foster partnerships with various departments and provide security awareness training to enhance overall site security.
  • Collaborate with law enforcement and first responders to ensure compliance with security policies.
  • Assist in training new officers and maintaining training records, ensuring all team members meet departmental standards.
  • Engage in administrative duties, including reviewing reports and inspecting equipment.

Qualifications:
  • High School Diploma or GED required.
  • Four years of experience in security or public safety, or relevant education combined with experience.
  • Completion of state-mandated armed security training.
  • Ability to maintain composure in high-stress situations and effectively communicate with diverse individuals.
  • Physical capability to perform job functions, including lifting and operating security equipment.

Licenses and Certifications:
  • Security Officer Healthcare Certification (CHSO) is required within two years of appointment.
  • Valid driver's license and firearm-related certifications as per state regulations.

This job description outlines the essential functions and responsibilities of the Security Operations Specialist role. It is not intended to be an exhaustive list of all duties and may be subject to change as needed.

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