Healthcare Services Associate
4 weeks ago
Job Summary: We are seeking a highly motivated and detail-oriented Customer Support Specialist Trainee to join our team. As a Customer Support Specialist Trainee, you will be responsible for providing exceptional customer service to our members and providers. This is an excellent opportunity to develop your skills and advance your career in a fast-paced call center environment.
Estimated Salary: $40,000 - $50,000 per year
Key Responsibilities:
- Provide accurate and prompt responses to member inquiries via phone, email, or chat
- Document all interactions with members using correct grammar and terminology
- Collaborate with other departments to resolve member complaints and grievances
Benefits: Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.
Requirements: To be successful as a Customer Support Specialist Trainee, you must have excellent communication and interpersonal skills, a strong attention to detail, and the ability to work in a fast-paced environment. You should also be proficient in Microsoft Office and have basic knowledge of CRM software.
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Oral Healthcare Associate
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Customer Service Associate
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