Insurance Account Maintenance Specialist
3 weeks ago
Job Description: As a Customer Service Representative at Reliance Partners, you will play a critical role in delivering exceptional customer experiences, ensuring the timely and accurate processing of insurance accounts, and contributing to the growth and success of our business.
">Main Responsibilities:
- Customer Account Management: Manage day-to-day activities related to customer insurance accounts, including maintaining records of communication, working with the account onboarding team to process new and renewed tasks, and processing daily policy changes.
- Client Support: Provide professional and timely support to clients via phone, email, or in-person, responding to inquiries and resolving issues in a courteous and efficient manner.
- Team Collaboration: Collaborate with other service team members to achieve shared goals and objectives, sharing knowledge and best practices to drive excellence in customer service.
- Compliance and Quality: Maintain up-to-date knowledge of commercial property & casualty insurance products, industry trends, and regulatory requirements to provide expert advice to clients, and ensure compliance with company protocols and external policies.
What We Offer:
- A competitive salary range of $60,000 - $80,000 per year, depending on experience
- Ongoing training and development opportunities to enhance your skills and expertise
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- The chance to make a real difference in the lives of our clients, building long-term relationships and delivering exceptional customer experiences
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