Manufacturing Customer Support Representative

2 weeks ago


Huntersville, North Carolina, United States NSI INDUSTRIES Full time
Job Description

We are looking for a highly skilled Customer Service Representative to join our team at NSI Industries. In this pivotal position, you will be responsible for handling customer inquiries, processing orders, and ensuring ultimate customer satisfaction. You will work closely with cross-functional teams to resolve product/service issues, maintain financial accounts, and prepare reports.

The ideal candidate will have a high school diploma or equivalent and 3-5 years of experience in the manufacturing and/or distribution fields or a related area. You should possess strong communication, multitasking, and problem-solving skills to effectively manage a high volume of calls and generate sales leads. Your ability to identify customer needs and build trust through effective communication is crucial for this role.

In return for your hard work, we offer a competitive salary of $$65,000 per year, plus additional benefits such as medical, dental, and vision insurance, paid time off, and opportunities for growth and development within the company.

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