Customer Service Representative
2 weeks ago
We are seeking a highly motivated and passionate Customer Service Representative to join our team at World Acceptance. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:- Handle inbound calls from new and current customers
- Provide high-quality customer service and resolve customer inquiries
- Operate in a Call Center environment as a customer success advocate
- Use Microsoft Office and other computer applications to manage customer interactions
- Previous customer service experience
- High School Diploma or General Education Development (GED) Certificate
- Ability to demonstrate strong critical thinking skills in difficult and sensitive situations
We offer a competitive hourly rate of $17-$18, based on experience, and a comprehensive benefits package, including paid vacation, holiday, and sick days, as well as a 401(k) plan. If you are a motivated and passionate individual who is looking for a challenging and rewarding career opportunity, please submit your application.
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