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Digital Product Specialist

2 months ago


Florence, Kentucky, United States Tom Gill Chevrolet Full time
About Tom Gill Chevrolet

We are a family-run organization that prides itself on delivering a lifetime experience to both our customers and employees. With over 20 years of experience in the Cincinnati and Northern Kentucky marketplace, we have established ourselves as the premier dealership in the area.

About the Position

We are seeking a highly motivated and detail-oriented Digital Product Specialist to join our team. As a Digital Product Specialist, you will be responsible for providing a high-quality car buying experience starting online. Your primary focus will be on responding to customer online leads in a timely manner and answering questions with accurate and pertinent information.

Responsibilities
  • Respond to customer online leads in a timely manner and answer questions with accurate and pertinent information.
  • Initiate and maintain relationships with customers through outbound sales activities.
  • Assist customers in finding the right vehicle that best fits their budget.
  • Accurately log activities on the internal lead management system.
  • Work with customers when they come to the store to provide a streamlined, omnichannel experience.
  • Conduct business development and networking activities to generate sales.
Requirements
  • Fluency in Spanish and English.
  • Professionalism.
  • Accountability.
  • Integrity.
  • Dedication.
  • Driven and motivated to achieve results.
  • Ability to learn new technology quickly.
  • Excellent communication skills.
  • Strong desire to learn more and do more.