Senior Care Coordinator
5 days ago
Are you passionate about helping others and making a difference in the lives of seniors and their families? Do you have excellent communication and interpersonal skills? We are seeking a highly motivated and compassionate Client Care Coordinator to join our team at Home Instead Senior Care.
Job Summary:
The Client Care Coordinator will be responsible for introducing individuals, families, and the community to the services, brand, and core values of Home Instead Senior Care. This role involves managing quality assurance, conducting service inquiries and care consultations, and performing quality assurance visits with clients.
Key Responsibilities:
- Support and educate clients and families in their adjustment to home care services
- Conduct service inquiries and care consultations as needed, following the consultative sales process
- Perform quality assurance visits with clients
- Maintain ongoing communication and follow-up schedule with potential clients and families
- Conduct client/CAREGiver introductions with every new client and CAREGiver
Requirements:
- High school graduate; college graduate is recommended
- Must possess a valid driver's license and up-to-date car insurance
Preferred Qualifications:
- Excellent oral and written communication skills
- Effective interpersonal skills and sound judgment
- Knowledge of the senior care industry
- Computer skills and proficiency in Office365 and other technologies
What We Offer:
Home Instead Senior Care is a leading provider of in-home care services, and we offer a competitive compensation package, opportunities for professional growth and development, and a supportive team environment.
How to Apply:
If you are a motivated and compassionate individual who is passionate about helping others, please submit your resume for consideration.
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