Logistics Manager

2 weeks ago


Pequot Lakes, Minnesota, United States Apex Solutions Full time
Job Summary:

As a Group Leader at Apex Solutions, you will be responsible for leading a team of professionals in the Customer Service Outbound department. Your primary focus will be on developing customer-oriented solutions, ensuring the smooth handling of transports, and promoting a culture of quality and customer satisfaction.

Key Responsibilities:

  • Lead a team of employees in the Customer Service Outbound department, providing professional and disciplinary guidance.
  • Develop and implement personnel planning strategies, conduct employee discussions, and promote potential development opportunities.
  • Collaborate with cross-functional teams to optimize processes and improve customer satisfaction.
  • Take ownership of day-to-day business tasks and contribute to process improvements.

Requirements:

  • Relevant education and/or experience in freight forwarding and logistics services.
  • Proven leadership experience, with a focus on customer service and team management.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Proficiency in MS Office applications and ability to learn new software quickly.

What We Offer:

At Apex Solutions, we value our employees and offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

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