Customer Service and Logistics Coordinator

2 months ago


Miami Lakes Florida, United States Goodyear Belts by Adventry Corp. Full time
About the Role

Goodyear Belts by Adventry Corp. is seeking a dedicated Customer Service and Logistics Representative to join our team in the industrial and automotive industry.

Key Responsibilities:

  • Manage customer inquiries and provide exceptional customer service
  • Process customer orders accurately and efficiently
  • Coordinate with internal teams and external carriers to ensure timely delivery of products
  • Resolve any issues or complaints regarding orders, shipments, or product quality
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with the sales team to meet customer needs and achieve sales targets
  • Assist with inventory management and maintain stock levels at optimal levels
  • Contribute to continuous improvement efforts to enhance customer service and logistics processes

Requirements:

  • Prior experience in customer service and logistics roles
  • Exceptional communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy in order processing and logistics coordination
  • Ability to resolve customer issues in a professional and efficient manner
  • Proficiency in Microsoft Office Suite and other relevant software
  • Knowledge of ERP systems and logistics software is preferred
  • Ability to work effectively in a fast-paced environment
  • High school diploma or equivalent required, bachelor's degree is a plus

Benefits:

  • Comprehensive Company Benefits Package available – medical, dental, vision, 401(k), vacation, sick time


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