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Junior Insurance Administrative Specialist

2 months ago

Frederick, Maryland, United States TEKsystems Full time
Job Overview

Position Summary:

The Junior Insurance Administrative Specialist plays a crucial role in supporting the revenue cycle process, particularly in the insurance verification phase for patients requiring care.

Key Responsibilities:

  • Facilitates the authorization process by collaborating with payer case managers for timely service approvals.
  • Records detailed information regarding authorizations, including start and end dates, utilizing the designated legacy systems and software applications.
  • Secures additional pre-certifications as necessary and communicates with agencies regarding private insurance referrals.
  • Acts as a key point of contact between branch locations and payers, ensuring consistent communication and updates.
  • Efficiently accesses authorizations through various channels such as email, phone, and online applications.
  • Addresses customer inquiries and concerns promptly and respectfully, striving for resolution.
  • Independently troubleshoots issues before escalating to supervisors or managers.
  • May perform eligibility checks and related duties as assigned.

Qualifications:

  • Open to candidates with diverse backgrounds, provided they are comfortable with technology; key attributes include strong customer service skills, reliability, and a willingness to learn.
  • High School Diploma or GED is required.
  • Minimal absenteeism expected during the initial training period.

About TEKsystems:

TEKsystems is dedicated to driving transformation for our clients, enabling them to leverage new opportunities. With a workforce of 80,000 professionals, we partner with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Services, we collaborate with innovative leaders to instigate meaningful change. TEKsystems is a proud member of the Allegis Group.

We are an equal opportunity employer and welcome applications from all individuals, regardless of race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.