Customer Service Operations Representative

4 weeks ago


Dallas, Texas, United States GEODIS Full time
Customer Service Operations Representative

At GEODIS, we're looking for a skilled Customer Service Operations Representative to join our team. As a key member of our customer service team, you'll be responsible for interacting with customers by phone, email, or in person to receive orders or changes in service. You'll also adjust complaints concerning billing or service rendered, process and input all customer orders and receipts, and coordinate special, last minute shipping requests with the transportation departments. Additionally, you'll trace orders as required and notify customers of any activity concerning their merchandise. If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Interact with customers to receive orders or changes in service
  • Adjust complaints concerning billing or service rendered
  • Process and input all customer orders and receipts
  • Coordinate special, last minute shipping requests
  • Trace orders and notify customers of any activity


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