Administrative Support Supervisor

2 weeks ago


Fredericksburg, Virginia, United States Capital Textile Service, Inc. Full time
Job Overview

Join a dynamic team at Capital Textile Service, Inc., a well-established company in the textile rental and laundry industry. This role is essential in enhancing the efficiency of our office operations while delivering exceptional customer service and overseeing support personnel.

Key Responsibilities:

  • Implement and manage operational protocols for accounts payable, accounts receivable, inventory management, and customer relations.
  • Oversee a technology-driven office environment, leading a dedicated team of customer service representatives.
  • Conduct regular analytics and reporting on daily, weekly, and monthly performance metrics.
  • Ensure meticulous financial documentation and reporting.
  • Achieve and maintain high customer satisfaction ratings through service excellence.
  • Maintain a structured and accurate accounts receivable process.
  • Assist in various departments as needed to support overall operations.
  • Supervise staff responsible for direct customer interactions.
  • Foster open and respectful communication with colleagues, management, clients, and suppliers.
  • Encourage a culture of trust through honest and constructive dialogue.

Qualifications:

  • High school diploma or equivalent educational background.
  • Proficient in computer usage, with advanced skills in Microsoft Word and Excel.
  • Ability to interpret purchase orders, shipping documents, and other relevant paperwork.
  • Skilled in analyzing and acting on company-generated reports.
  • Comfortable engaging with all levels of management.
  • Possess a positive, team-oriented attitude.
  • Demonstrated ability to lead and inspire others through example.

Benefits:

  • Work within a supportive culture that values employee contributions.
  • Paid holidays and vacation time.
  • Comprehensive benefits package including medical, dental, short-term disability, vision, life insurance, and a 401k plan with a generous company match.

Company Overview:

Capital Textile Service, Inc. specializes in providing linen rental and commercial laundry solutions. We cater to a diverse clientele, including hospitality, healthcare, and small businesses, ensuring high-quality textile and hygiene services.

Our commitment to sustainability and social responsibility is integral to our operations, allowing us to assist clients in achieving their business objectives while minimizing environmental impact.

Capital Textile Service, Inc. is an Equal Opportunity Employer, welcoming applications from qualified individuals regardless of race, religion, gender, sexual orientation, age, national origin, disability, or veteran status.



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