Sales Associate
4 weeks ago
Key Responsibilities:
Sales:
- Provide top-notch customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
- Achieve sales targets through effective sales techniques and product knowledge
- Maintain a client book and actively gain new customers for the database
Operations:
- Merchandise the boutique, including window displays and in-store visuals, to ensure a visually appealing and well-organized store environment
- Prepare merchandise orders, handle product deliveries, and receive merchandise
- Maintain all areas of the store in pristine condition, including shelves, modules, floor, cash counter, dressing room, stock room, etc.
- Participate in regular training and team meetings to stay up-to-date on product knowledge, customer service, promotions, and visual merchandising
- Operate the POS system and handle cash transactions
- Maintain accurate cash handling records, reports, and opening and closing procedures
- Ensure compliance with health and safety regulations and federal, state, and local laws and requirements
- Handle product pricing, product reclamations, returns, and exchanges, and prepare necessary administrative reports
- Comply with all Wolford standards, including the Employee Handbook, Employee Dress Code policies, Boutique Operations Manual, and other corporate guidelines
- Safeguard company property and enforce loss prevention standards
- Possibly hold key responsibilities
Benefits and Perks:
- Represent Wolford as a brand ambassador
- Receive clothing from each new collection
- Enjoy vacation, personal, and sick time off
- Have access to insurance benefits
Requirements:
- At least 1 year of prior experience in a luxury retail environment
- Proficiency with POS systems
- Exceptional customer service skills to address inquiries and resolve issues promptly
About Us:
Wolford is a luxury retail company that values innovation, quality, and customer satisfaction. We strive to provide an exceptional customer experience and exceed expectations with our products and services. Join our team and be part of a company that inspires growth and success.
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