Customer Service Ambassador

7 days ago


Sens, Bourgogne-Franche-Comté, United States Wynn Resorts, Limited Full time
Job Description:

We are seeking a skilled and customer-focused Front Desk Representative to join our team at Wynn Resorts, Limited. As a key member of our front desk operations, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Responsibilities:
  • Checking in/out guests in a timely and efficient manner
  • Maintaining the front desk phone center, responding to guest inquiries and resolving issues promptly
  • Revising in-house reservations to ensure accurate room assignments and guest satisfaction
  • Handling cashiering functions, including processing payments and handling guest transactions
  • Providing assistance to guests with requests and resolving issues within your authority

What We Offer:

In this role, you will have the opportunity to work in a dynamic and fast-paced environment, interacting with guests from diverse backgrounds. You will receive comprehensive training to develop your skills and knowledge, enabling you to provide outstanding service and support to our guests. We offer a competitive salary, estimated at $45,000 - $60,000 per year, depending on experience and qualifications.

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