Member Service Representative
2 weeks ago
We are seeking a highly skilled Member Service Representative to join our team at Navy Federal Credit Union. As a key member of our operations team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities:
- Analyze and resolve problems and discrepancies related to member accounts and loans
- Assist members with submitting consumer/mortgage/equity loan, overdraft protection, and credit card applications
- Counsel current and prospective members about Navy Federal's products and services
- Ensure cash and other negotiable instruments are handled properly
- Identify opportunities to cross-sell products and increase product penetration
- Perform platform banking functions
- Assist level I team members
- Understand and comply with federal and other regulations relating to financial products and services
Requirements:
- Ability to work independently and in a team environment
- Working knowledge of savings and checking products, accounts, and services
- Effective active listening skills to accurately respond to inquiries and account requests
- Effective organizational, planning, and time management skills
- Effective research, analytical, and problem-solving skills
- Effective skill building effective relationships through rapport, trust, diplomacy, and tact
- Effective skill exercising initiative and using good judgment to make sound decisions
- Effective skill maintaining composure in a high-production and changing environment
- Effective skill navigating multiple screens and PC applications and adapting to new technologies
- Effective skill performing mathematical calculations and working accurately with numbers
- Effective verbal and written communication skills
Preferred Qualifications:
- Experience in member/customer service, preferably in a call center, retail banking, or financial institution
- Experience in working in a credit union environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A chance to make a difference in the lives of our members
-
Member Services Representative
1 month ago
, MD, United States SECU Full timeJob Title: Member Services RepresentativeWe are seeking a highly skilled and dynamic professional to join our Retail Banking Financial Center team as a Member Services Representative.Key Responsibilities:Provide exceptional member service through engaging communication, accuracy, and efficiency.Educate members on SECU products and services, and make...
-
Member Service Representative
1 month ago
, FL, United States First Florida Credit Union Full timeMember Service RepresentativeAre you passionate about delivering exceptional customer service and helping individuals achieve their financial goals? We're seeking a highly motivated and detail-oriented Member Service Representative to join our team at First Florida Credit Union.Key Responsibilities:Provide top-notch service to members, responding to their...
-
Member Service Representative
2 weeks ago
, UT, United States Mountain America Credit Union Full timeJob SummaryAt Mountain America Credit Union, we are seeking a highly skilled and dedicated Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional member service to our credit union membership by assessing member needs, advising to meet their needs, and assisting in those...
-
Member Service Representative
4 weeks ago
, FL, United States Gulf Winds Federal Credit Union Full timeAbout Gulf Winds Federal Credit UnionGulf Winds Federal Credit Union is a leading financial institution dedicated to providing innovative financial solutions to its members. With a rich history dating back to 1954, we have grown to become a regional institution with over $1 billion in assets and 83,000+ members across Florida, Alabama, and Georgia.Our...
-
Member Service Representative
1 month ago
, MI, United States InTouch Credit Union Full timeJob Title: Member Service RepresentativeWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at InTouch Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our...
-
Member Service Representative
2 weeks ago
, MS, United States Navy Federal Credit Union Full timeJob Summary: Navy Federal Credit Union is seeking a highly skilled Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner. Key Responsibilities: Analyze and resolve...
-
Senior Member Service Representative
7 days ago
San Antonio, TX, United States University Health Full timePOSITION SUMMARY/RESPONSIBILITIES Has comprehensive knowledge of STAR Kids and STARPLUS programs in order to serve as a liaison to members and providers regarding benefits and services, resolving member and provider issues, providing information regarding all aspects of the Special Health Care Needs (SHCN) call center which includes STAR Kids and STARPLUS...
-
Overnight Member Services Representative
1 month ago
, OH, United States Planet Fitness Full timePlanet Fitness HiringWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional service to our members and guests, ensuring a welcoming and inclusive environment in our clubs.Key Responsibilities:Welcome...
-
Member Service Representative
4 days ago
Portland, OR, United States NW Priority Credit Union Full timeDescription:Read all the information about this opportunity carefully, then use the application button below to send your CV and application.NW Priority Credit Union is excited to offer an opportunity for a teller to join our fabulous team at our Main Office located in SE Portland. As a Member Service Representative you would be providing cash and non-cash...
-
Bilingual Member Service Representative
1 day ago
Chambersburg, PA, United States Corning Federal Credit Union Full timePA Bilingual Member Service RepresentativeIs this the role you are looking for If so read on for more details, and make sure to apply today.Chambersburg, PA¿Estas buscando una carrera? ¡Considere aplicar ahora! Looking for a career? Consider applying now!CCU is seeking a Spanish/English speaking Member Service Representative to join our growing...
-
Customer Service Representative
4 weeks ago
, TX, United States PrideStaff Full timeCustomer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PrideStaff. As a key member of our business office customer service department, you will be responsible for providing exceptional service to our customers, resolving issues, and maintaining accurate records.Key...
-
Customer Service Representative
1 month ago
, IL, United States Health Care Service Corporation Full timeJob SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a Customer Service Representative to join our team in a call center environment. As a Customer Service Representative, you will be responsible for working on the phone to assist...
-
Customer Service Representative
4 weeks ago
, TX, United States Truman Trail - State Farm Agent Full timeCustomer Service RepresentativeAt Truman Trail - State Farm Agent, we're looking for a talented Customer Service Representative to join our team. As a key member of our team, you'll be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and driving sales growth.Key Responsibilities:Establish and...
-
Customer Service Representative
3 weeks ago
, TX, United States EZCORP Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing sales and payment transactions, and maintaining a clean and...
-
Onsite Service Representative
4 weeks ago
, TX, United States Grainger Full timeJob Title: Onsite Service RepresentativeWe are seeking a highly skilled Onsite Service Representative to join our team at Grainger. As a key member of our team, you will be responsible for providing exceptional customer service and driving account growth through our KeepStock program.Key Responsibilities:Manage customer inventory and provide outstanding...
-
Service Representative
2 weeks ago
, TX, United States Joe Myers Toyota Full timeJob SummaryWe are seeking a highly organized and motivated Service Representative to join our team at Joe Myers Toyota. As a Service Representative, you will be responsible for setting up appointments, checking for recalls, and quoting prices for basic services. You will also assist with filing and scanning, and fill in where needed.ResponsibilitiesSet up...
-
Senior Member Service Representative
7 days ago
San Antonio, TX, United States University Health Full timePOSITION SUMMARY/RESPONSIBILITIES Has comprehensive knowledge of STAR Kids and STAR+PLUS programs in order to serve as a liaison to members and providers regarding benefits and services, resolving member and provider issues, providing information regarding all aspects of the Special Health Care Needs (SHCN) call center which includes STAR Kids and...
-
Customer Service Representative
1 week ago
, TX, United States GPM Investments Full timeBe the Heart of Our StoreWe're seeking a Customer Service Representative to join our dynamic team at GPM Investments. As a key member of our store team, you'll be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and supporting the sales floor team.Key Responsibilities:Provide friendly and helpful...
-
Customer Service Representative
4 weeks ago
, TX, United States SNI Companies Full timeJob SummaryWe are seeking a highly motivated and bilingual Customer Support Representative to join our team at SNI Companies. As a key member of our Borrower Care Department, you will be responsible for handling high-volume incoming calls and providing exceptional customer service to our clients.Key Responsibilities:Field incoming calls in a timely manner...
-
Member Service Representative II
2 weeks ago
, MD, United States Three Point Solutions Full timeJob Title: Member Service Rep IIClient: Healthcare IndustryDuration: 1-year contract with possible extensionLocation: Remote role, DMV local candidates only, Travel required in Baltimore and surrounding counties siteWorking Hours: Part-time, 20-30 hours, weekends rarely, 8:30-5 timingsJob Description:Purpose:Develop new business opportunities within federal...