Claims Trainee

5 days ago


Springfield, Illinois, United States CorVel Corporation Full time
Job Summary

The CorVel University Claims Trainee is an entry-level position for those interested in developing a career path in claims adjudication within Workers' Compensation, Liability, or Subrogation. As a Claims Trainee, you will participate in CorVel Claims College, internal mentorship, and/or on-the-job programs to gain the tools needed to properly investigate, analyze, and manage claims within CorVel's Best Claims Practices.

Key Responsibilities
  • Attend instructor-led training classes to deliver key knowledge on how to handle claims, resolve conflicts, analyze coverages, and deliver industry-leading care and services to injured persons.
  • Learn class curriculum and materials, take an active role in the learning process, and demonstrate understanding of key concepts through online and live, virtual testing.
  • Assist Claims Specialists with ad-hoc duties such as initial assessments, intake of claims, interactions via phone, email, and app, updating claim notes and claim status within the appropriate system, filling out forms, validating data, conducting research, etc.
  • Take necessary steps to obtain Claim Specialist licensure at the direction of CorVel and CorVel client needs within a set period of time.
  • Demonstrate the ability to communicate in a professional manner on video conferences, via phone, and via email.
  • Additional projects and duties as assigned.
Requirements
  • High school diploma or GED equivalent, college degree preferred.
  • 1 year of service-oriented office experience preferred.
  • Superior customer service and problem-solving skills.
  • Excellent written and verbal communication skills, including phone skills.
  • Spanish language ability a plus.
  • Strong attention-to-detail, time management, interpersonal, and organizational skills.
  • Self-managing with the ability to hit productivity and quality goals while working in an office setting or work-from-home setting.
  • Intermediate to advanced Microsoft Office suite skills.
  • Ability to learn rapidly to develop knowledge and understanding of claims practice, relevant statutes, and medical terminology.
  • Ability to identify, analyze, and solve problems.
  • Ability to listen, follow directions, and ask clarifying questions when needed.
  • Analytical, enthusiastic, and a desire to help people in need.
What We Offer

CorVel uses a market-based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

Pay Range: $28.70 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health, and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.



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