General Manager Chicago

3 weeks ago


Chicago, Illinois, United States Ermenegildo Zegna Holditalia S.p.A Full time
About Zegna

Zegna is a leading global luxury menswear brand, recognized for its high-quality products and exceptional customer service. As a General Manager, you will play a key role in driving business growth and delivering an outstanding customer experience.

Your Opportunity

As a General Manager, you will be responsible for leading a team of retail professionals to achieve sales targets and deliver exceptional customer service. You will be expected to develop and implement business strategies, manage store operations, and analyze sales data to inform business decisions.

Key Responsibilities
  • Maximize store sales and revenue through effective business development and sales strategies
  • Develop and maintain strong relationships with customers, including VIP customers
  • Manage and motivate a team of retail professionals to achieve sales targets and deliver exceptional customer service
  • Develop and implement business strategies to drive sales growth and improve customer satisfaction
  • Manage store operations, including inventory management, stockroom organization, and cash handling
  • Analyze sales data to inform business decisions and identify areas for improvement
Requirements
  • 5-6 years' experience in luxury retail and/or hospitality
  • Ability to self-learn and self-develop
  • Excellent written and verbal communication skills
  • Proficient with digital technology
  • Familiar with Apple products is a plus
  • Bachelor's degree or equivalent required
Compensation

The salary range for this position is $120,000-$130,000 annually, with bonus potential. The rate of pay offered will be dependent upon candidates' relevant skills and experience.



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