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Customer Service Ambassador

2 months ago

Gardena, California, United States Staffmark Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Staffmark. As a key member of our logistics team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Customer Communication: Provide timely updates, respond to queries, and maintain regular communication with clients to ensure their needs are met.
  • Delivery Planning: Develop and share delivery plans with clients to ensure seamless logistics operations.
  • Issue Resolution: Address concerns promptly and take action to resolve issues in a professional and courteous manner.
  • Customer Feedback: Actively request customer input to improve services and ensure customer satisfaction.
  • Product Support: Assist with product inquiries, order tracking, complaint resolution, and other customer-related tasks.
Requirements:
  • 1 year of customer service experience
Benefits:
  • Medical, dental, vision, and life insurance
  • Short-term disability
  • 401(k) plans
  • Weekly pay (every Friday)
  • Employee discounts
  • Referral bonuses

We offer a dynamic and fast-paced work environment that is perfect for individuals who are hardworking, eager to learn, and thrive in a team setting. If you are passionate about delivering exceptional customer service and support, we encourage you to apply for this exciting opportunity.