Loan Specialist

4 days ago


Fort Worth, Texas, United States DriveTime Full time
Job Overview

At DriveTime, we're seeking a skilled Loan Advisor to join our team. As a Loan Advisor, you will play a crucial role in helping customers maintain the quality of their loan while providing excellent levels of customer service.

The estimated salary for this position is around $45,000 - $60,000 per year, depending on experience and qualifications. This figure takes into account the location in Fort Worth, TX, and the skills required for the job.

Key Responsibilities:
  • Provide exceptional customer service to customers who need assistance with their contract obligations.
  • Contact or attempt contact with customers who are delinquent in their payments.
  • Collect past due payments and negotiate payment plans while maintaining positive relationships with customers.

Requirements:
  • A high school diploma or equivalent is required.
  • Two years of experience in collections, customer service, sales, or retail industry is preferred.
  • Professional and persuasive communication and negotiation skills are essential.

Benefits:
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A 401(K) plan with company match.
  • Opportunities for growth and professional development within the company.


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