Patient Access Coordinator
2 days ago
At Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and service. As a Patient Access Specialist, you will play a vital role in ensuring that our patients receive the highest level of care and attention from the moment they arrive at our facilities.
Responsibilities:- Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to questions and concerns in a timely and professional manner.
- Registration and Scheduling: Collect and verify patient demographic information, schedule appointments, and manage patient flow to ensure efficient and effective use of resources.
- Insurance and Billing: Verify insurance eligibility, collect copays and deductibles, and manage patient accounts to ensure accurate and timely billing.
- Communication: Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination and patient satisfaction.
- Quality and Compliance: Maintain accurate and up-to-date patient records, adhere to regulatory requirements, and participate in quality improvement initiatives to ensure high-quality patient care.
- Education: High school diploma or equivalent required.
- Experience: 2-3 years of customer service or medical office experience preferred.
- Skills: Excellent communication and interpersonal skills, proficiency in computer data-entry/typing, and ability to multitask and work in a fast-paced environment.
At Northwestern Memorial Healthcare, we offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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Patient Access Coordinator
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Patient Access Coordinator
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Patient Access Coordinator
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