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Network Engineering Director

1 month ago


Scottsdale, Arizona, United States Insight Global Full time
About the Role

We are seeking an experienced Network Engineering Manager to join our client's team as a director-level professional. This candidate will lead a team of Network Engineers and direct the functions, processes, and operations of the team, ensuring policies and procedures are followed.

Job Responsibilities
  • Ensure SLA compliance and drive process improvement to meet operational objectives.
  • Work with leadership in the creation and implementation of product development and multi-year roadmap.
  • Direct the network engineering functions, processes, and operations, ensuring policies and procedures are followed.
  • Provide tier 3 support for the IT Operations Center (ITOC) to ensure monitoring, optimal log collection, alert tuning, identification/resolution of incidents, and detailed documentation.
  • Ensure a high degree of client satisfaction.
  • Collaborate with leadership to prioritize workload between client engagements, internal efforts, and product development.

The ideal candidate for this position comes from a background working in Networking Engineering with a collaborative leadership style comfortable working directly with clients and stakeholders.

Requirements
  • Bachelor's degree in IT-related field or equivalent work experience.
  • 5+ years working as a Senior Network Engineer.
  • 3+ years of experience leading technical teams.
  • Network technologies expertise (SD-WAN, VPN, Wireless, network architecture, network monitoring).
  • Network Security expertise (NextGen Firewall, IDS/IPS, Zero Trust).
  • Good understanding of industry compliance requirements, i.e., CIS, PCI, HIPAA, NIST, ISO, etc.
  • Previous Managed Service Provider (MSP) Experience.
Preferred Skills
  • Product lifecycle management.
  • Industry leadership certifications such as CCNP, JNCIP, PCNSE.
  • Network monitoring platforms such as SolarWinds, LogicMonitor, ScienceLogic.
  • Splunk Dashboard and Reporting Experience.
  • ITIL Foundations Certification.

Estimated Salary: $120,000 - $150,000 per year based on location and industry standards.

About Insight Global

We are a leading provider of technology solutions and services. Our team is passionate about delivering exceptional results and building long-term relationships with our clients.