IT Support Specialist

7 days ago


Lima, Ohio, United States Virtual Technologies Group Full time
Job Overview

The IT Technician role at Virtual Technologies Group is a key position responsible for delivering exceptional customer satisfaction by resolving technical issues and providing top-notch support to our clients' end-users.

Responsibilities
  • Collaborate with the Network Engineer to address IT needs and resolve localized issues at the end-user level.
  • Work closely with the internal help desk to resolve customer issues escalated from ticket submissions.
  • Assist engineers in installing and maintaining small to large network infrastructures.
  • Contribute to protecting data, software, and hardware by coordinating and implementing network security measures.
  • Provide diligent and effective communication with clients, sales, and team members.
  • Offer attentive customer service focused on client satisfaction.
  • Assist in recommending, planning, and implementing new technologies to drive client business forward.
  • Attend and engage in team meetings.
  • Meet professional development requirements.
  • Maintain weekly time and expense records inside the PSA platform.
  • Participate in occasional on-call work based on team rotation.
Requirements
  • Associate's degree in Information Technology or a related field.
  • Minimum 2 years of customer service/end-user support experience.
  • Previous experience or classroom work in the IT field for at least 2 years.
  • A+ and Network+ certifications are preferred.
  • Hands-on or classroom experience with Server 2012/2016/2019.
  • Excellent written and verbal communication skills.
  • Familiarity with Office 365/SharePoint.
  • Strong troubleshooting and critical thinking skills.


  • Lima, Ohio, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team. As a Travel Nurse ICU Specialist, you will provide high-quality patient care in a fast-paced ICU environment.Job Requirements:Specialty: ICU - Intensive Care UnitDiscipline: RNExperience: 2+ years in ICUCertifications: BLS/ACLSWe are...


  • Lima, Ohio, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Lima, Ohio.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification reimbursements,...


  • Lima, Ohio, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Lima, Ohio.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification reimbursements,...


  • Lima, Ohio, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Lima, Ohio.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RN - Registered NurseEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification...


  • Lima, Ohio, United States HealthCare Support Full time

    Job Opportunity with HealthCare SupportJob Title: Travel Nurse RN SpecialistJob Summary:We are seeking a skilled Travel Nurse RN Specialist to join our team at HealthCare Support. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in a Progressive Care Unit setting.Responsibilities:Provide direct patient care to...


  • Lima, Ohio, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a Med Surg / Telemetry role. As a trusted partner to top healthcare organizations, we provide national healthcare and medical recruiting services with the highest degree of success.Job Responsibilities:Provide high-quality...


  • Lima, Ohio, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:We are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a Traveling Telemetry Nurse, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment.Responsibilities:Provide direct patient care to patients with telemetry monitoring...


  • Lima, Ohio, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistWe are seeking a skilled Travel Nurse ICU Specialist to join our team at a top healthcare facility in Lima, Ohio.Job Summary:This is a 13-week travel nursing assignment with a 36-hour workweek, offering a unique opportunity to work in a fast-paced ICU environment.Responsibilities:Provide high-quality patient care in the...


  • Lima, Ohio, United States Healthcare Support Full time

    Healthcare Support is seeking a travel nurse ICU specialist for a travel nursing job in Ohio.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksShift: 12 hours, days, nightsEmployment Type: TravelPerksUp to $500 travel reimbursement paid out first checkOvertime and Loyalty bonusesLicense and certification reimbursementsImmediate...


  • Lima, Ohio, United States CORA Physical Therapy Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at CORA Physical Therapy. As a Technical Support Specialist, you will play a critical role in providing first-level support and some second-level support for all software, hardware, and telecom issues for the field and corporate.Key ResponsibilitiesProvide first and...


  • Lima, Ohio, United States PERRY proTECH Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Service Specialist for the Customer Support Center. As a key member of our team, you will play a vital role in ensuring client satisfaction and providing technical assistance to clients.Key ResponsibilitiesContribute to the team goal of closing 25% of service...


  • Lima, Ohio, United States Lighthouse Behavioral Health Solutions Full time

    Job Title: Certified Peer Recovery Support SpecialistLighthouse Behavioral Health Solutions is seeking a Certified Peer Recovery Support Specialist to join our team. As a Certified Peer Recovery Support Specialist, you will play a vital role in supporting individuals in their recovery journey from substance use disorder.Job Summary:The Certified Peer...


  • Lima, Ohio, United States InsideHigherEd Full time

    Job SummaryInsideHigherEd is seeking a highly motivated and dedicated Academic Support Specialist to join our team. As a key member of our staff, you will play a vital role in supporting the academic success of our students.Key ResponsibilitiesDevelop and Maintain Relationships with students, faculty, and staff to provide a supportive and inclusive...


  • Lima, Ohio, United States Healthcare Support Full time

    Job DetailsWe are seeking a skilled Radiology Technologist to join our team as a travel specialist. This is a 13-week contract with 36 hours of work per week, offering a unique opportunity to gain experience in a dynamic healthcare environment.About the RoleSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelPerks:...


  • Lima, Ohio, United States HealthCare Support Full time

    HealthCare Support is seeking a skilled Travel Registered Nurse (RN) to fill a 13-week assignment in Telemetry (Nights) at a hospital in Lima, Ohio. This opportunity offers a competitive package with benefits, including immediate enrollment in health insurance, dental insurance, life insurance, and employee assistance program. Additionally, you will have...

  • Nurse Specialist

    3 weeks ago


    Lima, Ohio, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled travel nurse for a 13-week assignment in a telemetry setting. The ideal candidate will have 2+ years of experience in this specialty and hold a valid state license. The role requires 36 hours of work per week, with 12-hour night shifts. The successful candidate will be responsible for providing high-quality patient...


  • Lima, Ohio, United States HealthCare Support Full time

    Travel Registered Nurse (RN) Telemetry (Nights)HealthCare Support is seeking a skilled Travel Registered Nurse (RN) Telemetry (Nights) to fill a 13-week assignment in Lima, Ohio.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment...

  • Nurse Specialist

    3 weeks ago


    Lima, Ohio, United States Healthcare Support Full time

    Travel Nursing OpportunityWe are seeking a skilled Registered Nurse to join our team as a Telemetry nurse in a dynamic healthcare setting.Job Summary:Provide high-quality patient care in a fast-paced Telemetry environmentCollaborate with interdisciplinary teams to ensure optimal patient outcomesDevelop and implement individualized care plans to meet the...


  • Lima, Ohio, United States HealthCare Support Full time

    Travel Registered Nurse (RN) Telemetry (Nights) Job DescriptionHealthCare Support is seeking a skilled Travel Registered Nurse (RN) Telemetry (Nights) to fill a 13-week assignment in Lima, Ohio.Benefits of Working with HealthCare SupportImmediate Enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to Open...


  • Lima, Ohio, United States Healthcare Support Full time

    Job DetailsHealthcare Support is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing opportunity in Ohio.Job RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RN36 hours per weekShift: 12 hours, days, nightsEmployment Type: TravelPerks: • Up to $500 travel reimbursement paid out first check• Overtime and Loyalty bonuses •...