Assistant Parts Manager

3 weeks ago

Fresno, California, United States Fresno Lexus Full time
Job Title: Assistant Parts Manager

At Fresno Lexus, we are seeking a highly skilled and experienced Assistant Parts Manager to join our team. As a key member of our parts department, you will be responsible for assisting the Parts Manager in running a profitable and efficient parts department.

Responsibilities:
  • Administer and maintain a balanced inventory consistent with the requirements of the manufacturer.
  • Work with the Parts Manager to utilize available pricing parameters and strategies to generate sufficient profit while maintaining customer loyalty.
  • Ensure inventory is appropriate to meet customer demand while controlling obsolete and excess inventory.
  • Ensure full compliance with manufacturer parts and warranty policies, procedures, and rules.
  • Assist the Parts Manager in developing an effective team through training and performance standards.
  • Confirm parts are coded for efficiently for refunds on unused factory stock.
  • Work with the service department and wholesale account representatives to ensure inventory is available when needed.
  • Work all counters as needed (Retail, Wholesale, and Back Counter).
  • Answer incoming parts calls and assist clients.
  • Assisting and supervising parts check-in.
  • Assist with daily stock orders.
  • Supervising and assisting with regular bin checks.
  • Ensuring the parts drivers are equipped and perform their routes timely.
  • Calling and assisting with all special orders.
  • Review sales figures, costs, and stock monthly to ensure budget benchmarks are met.
  • Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts.
  • Takes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutions.
  • Updates job knowledge by participating in educational opportunities and reading about new products.
  • Performs other duties as assigned.
Qualifications:
  • 3+ years of experience as a Parts Counterperson or Assistant Parts Manager (dealership experience preferred).
  • LEXUS experience a plus.
  • Excellent communication skills both written and verbal.
  • Must be a team leader who is focused on providing exemplary customer service.
  • Strong leadership skills to motivate the team to achieve key goals.
  • Strong organizational skills and detail-oriented.
  • Ability to multi-task in a fast-paced work environment.
  • Must be able to provide a proven track record with exceptional results.
  • Professional appearance and work ethic.
  • Self-starter-self-motivator.
  • Must be able to develop relationships with team, departments, vendors, and manufacturer.
  • Tekion experience a plus.
  • Bilingual a plus.

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