Customer Service Representative Baton Rouge
2 weeks ago
Waste Pro Job Description
**Job Title:** Customer Service Representative
**Job Summary:**
As a Customer Service Representative at Waste Pro, you will be responsible for providing exceptional customer service to our commercial and residential customers.
**Key Responsibilities:**
* Answer incoming calls and respond to customer inquiries
* Assist customers in resolving issues and providing service quotes for new customers
* Establish customer accounts by negotiating and documenting service type, pricing, and billing information
* Provide customer retention by offering alternatives to cancellation requests and providing high-level customer service
* Average answering approximately 100 inbound calls per day
**Requirements:**
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and handle multiple calls simultaneously
* Strong problem-solving skills and ability to think critically
* Ability to work independently and as part of a team
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career growth and advancement
* Collaborative and dynamic work environment
**How to Apply:**
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application.
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