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Senior Technology Engineer

2 months ago

Hartford, Connecticut, United States The Travelers Companies, Inc. Full time
About the Opportunity

We are seeking a highly motivated and talented Senior Technology Engineer to support and manage network connectivity services for our WAN backbone, global data center interconnects, cloud infrastructure, SDWAN environment, offshore and onshore field offices, as well as inter-business exchange connections in Equinix co-location facilities that provide access to applications and public cloud services in AWS, GCP & Azure.

Key Responsibilities
  • Design, configure, install, test, troubleshoot and maintain the network components leveraging code-based management to support connectivity for 30,000+ employees and business partners with focus on transition to cloud.
  • Develop and implement appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools.
  • Ensure that industry best practices and methodologies are applied to design, deployment and operations of infrastructure technology.
  • Maintain detailed documentation of IT infrastructure.
  • Drive the execution of departmental and corporate programs.
  • Ensure a high level of availability for network services, monitoring existing hardware/software, network performance and provide prompt response to issues.
  • Build, leverage, and maintain alliances across technical and business communities to achieve efficient and effective results.
  • Collaborate with customer and peers to proactively identify potential issues and areas of improvement in existing network environment.
  • Provide third level of support with troubleshooting issues affecting our network.
  • Contribute to research, evaluation and recommendations of new technologies or redesign of existing solutions.
Requirements
  • A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, required.
  • Three years of experience in Technology required.
  • Five years of experience in Technology preferred.
  • Experience providing technical direction to project teams preferred.
  • Working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
  • Advanced knowledge of one or more of the following technical skills: Foundational IT Infrastructure, Operating Systems, Software, Knowledge of process discipline and IDLC methodology.
What We Offer

We offer a comprehensive compensation and benefits program, including health insurance, retirement plans, paid time off, wellness programs, and volunteer encouragement. We are an equal opportunity employer and believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.