Senior Data Center Field Support Specialist
3 days ago
We are seeking a highly skilled Senior Data Center Field Support Specialist to join our team at Park Place Technologies. This is a unique opportunity for an experienced professional to provide top-notch technical support to our clients in the data center and networking industry.
Key Responsibilities:
- Provide on-site system diagnostic and analytical support to customers within a geographic territory or assigned to a specific account.
- Analyze and troubleshoot hardware, storage area network, and systems configuration issues.
- Perform remote diagnosis, repair, or configuration changes using multiple tools for remote system connection.
- Maintain accurate inventory count, complete audit forms, email replies, timesheets, and expense reports in a timely manner.
Requirements:
- Minimum 7 years of experience working with OEM data center hardware.
- Successful prior field experience.
- Solid technical aptitude and understanding of different OEM equipment.
- Able to work long and/or unusual hours while maintaining effectiveness.
Salary Estimate: $85,000 - $110,000 per year, depending on location and experience.
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