Senior Data Center Field Support Specialist

3 days ago


Memphis, Tennessee, United States Park Place Technologies Full time
Job Overview

We are seeking a highly skilled Senior Data Center Field Support Specialist to join our team at Park Place Technologies. This is a unique opportunity for an experienced professional to provide top-notch technical support to our clients in the data center and networking industry.

Key Responsibilities:

  • Provide on-site system diagnostic and analytical support to customers within a geographic territory or assigned to a specific account.
  • Analyze and troubleshoot hardware, storage area network, and systems configuration issues.
  • Perform remote diagnosis, repair, or configuration changes using multiple tools for remote system connection.
  • Maintain accurate inventory count, complete audit forms, email replies, timesheets, and expense reports in a timely manner.

Requirements:

  • Minimum 7 years of experience working with OEM data center hardware.
  • Successful prior field experience.
  • Solid technical aptitude and understanding of different OEM equipment.
  • Able to work long and/or unusual hours while maintaining effectiveness.

Salary Estimate: $85,000 - $110,000 per year, depending on location and experience.



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