Bilingual Customer Support Specialist

2 weeks ago


Bellaire, Texas, United States Staff My Agency Full time

We are seeking a skilled and detail-oriented individual to fill the role of Bilingual Customer Support Specialist at Staff My Agency. This position involves providing exceptional customer service and support to our clients.

Salary

The estimated salary for this position is around $38,000 - $58,000 per year, depending on experience and performance.

Job Description

In this role, you will be responsible for:

  • Establishing customer relationships and following up with customers, as needed;
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification;
  • Using a customer-focused, needs-based review process to educate customers about insurance options;
  • Maintaining a strong work ethic with a total commitment to success each and every day.

As a Bilingual Customer Support Specialist, you will work closely with our team to deliver exceptional customer experiences and drive business growth.

Required Skills and Qualifications

To be successful in this role, you must have:

  • Excellent interpersonal skills;
  • Excellent communication skills - written, verbal, and listening;
  • People-oriented;
  • Organizational skills;
  • Self-motivated;
  • Detail oriented;
  • Proactive in problem-solving;
  • Dedicated to customer service;
  • Able to learn computer functions;
  • Pride in getting work done accurately and timely;
  • Ability to work in a team environment;
  • Ability to multi-task;
  • Provide timely and thorough activity reports to agent;
  • Bilingual - Spanish required;
  • Property & Casualty license (must be able to obtain).


  • Bellaire, Texas, United States State Farm Insurance Full time

    Job Title: Insurance Customer Support SpecialistJob Description:We are seeking a skilled Insurance Customer Support Specialist to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for assisting customers with inquiries, complaints, and policy changes, providing accurate information, processing...


  • Bellaire, Texas, United States Waltech Company Inc Full time

    Job SummaryWe are looking for an Office Support Specialist to join our team at Waltech Company Inc.The successful candidate will provide administrative support, manage correspondence, and maintain organized filing systems.This is a full-time position with a salary of $45,000 per year.Main Responsibilities:Support the team with administrative tasksDraft...


  • Bellaire, Texas, United States Tim Woodson - State Farm Agency Full time

    Job DescriptionWe are seeking a highly motivated and organized individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the growth and success of our business.The ideal candidate will have...


  • Bellaire, Texas, United States Crumbl Cookies Full time

    About Crumbl CookiesCrumbl Cookies is a rapidly growing bakery chain with a passion for delivering high-quality, gourmet cookies to customers nationwide. With over 75 locations across 11 states, we're expanding our team of talented bakers who can help us spread the Crumbl magic.Job Title: Cookie Baker and Customer Experience SpecialistWe're seeking a skilled...


  • Bellaire, Texas, United States Guitar Center Full time

    We are seeking a skilled Guitar Repair Specialist to join our team at Guitar Center. This role offers an exciting opportunity to work with a wide range of musical instruments and provide exceptional customer service.About the RoleAs a Guitar Repair Specialist, you will be responsible for maintaining and repairing customer-owned instruments, ensuring they are...


  • Bellaire, Texas, United States Memorial Hermann Health System Full time

    Clinical Support Specialist Job DescriptionAt Memorial Hermann Health System, we are committed to delivering exceptional patient care and experiences. As a Clinical Support Specialist, you will play a crucial role in supporting our clinical teams and ensuring that patients receive the highest quality care.About the Role:Assist in the administration of...

  • Guitar Specialist

    4 weeks ago


    Bellaire, Texas, United States Guitar Center Full time

    We are seeking a skilled Guitar Specialist to join our team at Guitar Center. In this role, you will provide top-notch maintenance and repair services on customer-owned guitars while delivering exceptional customer experiences.Company OverviewGuitar Center is the world's largest musical instrument retailer, with a mission to empower musicians and music...


  • Bellaire, Texas, United States Waltech Company Inc Full time

    Administrative Position: Executive Support SpecialistThe Waltech Company Inc. is looking for a highly skilled executive support specialist to provide top-notch administrative services to our senior leadership team.Annual Salary Range:$50,000 - $60,000Key Responsibilities:Composing formal letters and documents on behalf of senior executives.Ensuring the...


  • Bellaire, Texas, United States Memorial Hermann Health System Full time

    Job OverviewWe are seeking a skilled Medical Support Specialist to join our team at Memorial Hermann Health System. In this role, you will play a vital part in delivering high-quality patient care and contributing to the success of our organization.


  • Bellaire, Texas, United States Guitar Center Full time

    At Guitar Center, we're dedicated to helping musicians of all levels achieve their goals. As a Guitar Technician and Customer Experience Specialist, you'll play a critical role in ensuring our customers receive the best possible experience.We offer a competitive salary of $45,000 - $65,000 per year, depending on experience, as well as a comprehensive...


  • Bellaire, Texas, United States Texas Oncology Full time

    **Job Summary**We are seeking an experienced Clinical Support Specialist to join our team at Texas Oncology. As a key member of our clinical staff, you will provide high-quality support to our physicians and clinicians, ensuring efficient patient care and excellent outcomes.Responsibilities include:Escorting patients to and from exam rooms, physician...


  • Bellaire, Texas, United States Guitar Center Full time

    Guitar Center is a world-renowned music retailer that offers a wide range of instruments, equipment, and services to musicians of all levels.We are seeking a highly skilled Musical Instrument Specialist to join our team. As a Musical Instrument Specialist at Guitar Center, you will play a vital role in maintaining and repairing customer-owned instruments, as...

  • Instrument Specialist

    4 weeks ago


    Bellaire, Texas, United States Guitar Center Full time

    Guitar Center is a world-renowned music retailer that seeks to empower musicians and non-musicians alike. Our mission is centered around providing exceptional customer experiences through our highly skilled staff.As an Instrument Specialist at Guitar Center, you will play a vital role in delivering top-notch maintenance and repair services for customer-owned...


  • Bellaire, Texas, United States Waltech Company Inc Full time

    Key Role: Administrative AssistantThe Waltech Company Inc. is currently seeking a skilled administrative assistant to provide critical support to our operations team.Compensation:$48,000 - $58,000 per annumResponsibilities:Preparing correspondence and official documents on behalf of senior staff members.Accurately processing data entry tasks to support...


  • Bellaire, Texas, United States St. Hope Foundation Full time

    Job Title: Primary Care Nurse SpecialistWe are seeking a highly skilled Licensed Vocational Nurse (LVN) to join our team as a Primary Care Nurse Specialist. As an LVN, you will be responsible for providing direct client care and administrative duties in our primary care services.Key Responsibilities:Administer COVID-19 vaccinations and other prescribed...


  • Bellaire, Texas, United States Domino's Pizza LLC Full time

    OverviewJoin our team at Domino's Pizza LLC as a Customer Service Rep and be part of a company that values its employees and provides opportunities for growth and development.Job DescriptionWe are seeking an energetic and friendly individual to join our team as a Customer Service Rep. In this role, you will have the chance to work with our customers, take...


  • Bellaire, Texas, United States TPAPT Full time

    Job Opportunity: In-Person Math Tutor    TPAPT, a national consortium of over 12,000 locally owned and operated Tutoring & College Advising Programs, is seeking an experienced and passionate educator to provide high-quality in-person tutoring services to students in the Bellaire, TX area.Salary: $25-$50 per hour, commensurate with experienceAbout the...


  • Bellaire, Texas, United States Staff My Agency Full time

    Are you looking for a challenging and rewarding career as an Insurance Sales Professional? Do you enjoy working with people and have excellent communication skills? We are seeking a qualified professional to join our team at Staff My Agency as a Bilingual Insurance Customer Service Representative.This is a unique opportunity to work in a fast-paced...


  • Bellaire, Texas, United States Guitar Center Full time

    Guitar Center is a world-renowned music retailer that embodies the spirit of creativity and music. As a Lead Guitar Maintenance Specialist, you will be an integral part of our team, dedicated to providing exceptional customer experiences and ensuring the highest quality repair services for our customers.Estimated Salary: $45,000 - $60,000 per yearAbout UsWe...


  • Bellaire, Texas, United States Bridgette Emanuel - State Farm Agent Full time

    Job DescriptionWe are seeking a driven Insurance Business Development Specialist to join our team at Bridgette Emanuel - State Farm Agent. As an Insurance Business Development Specialist, you will play a vital role in helping our customers achieve their insurance goals.