Guitar Technician and Customer Experience Specialist

3 days ago


Bellaire, Texas, United States Guitar Center Full time

At Guitar Center, we're dedicated to helping musicians of all levels achieve their goals. As a Guitar Technician and Customer Experience Specialist, you'll play a critical role in ensuring our customers receive the best possible experience.

We offer a competitive salary of $45,000 - $65,000 per year, depending on experience, as well as a comprehensive benefits package including medical, dental, vision, 401(k) matching, mental health support, paid time off, employee discounts, and tuition reimbursement options.

Job Summary:

  • Interact with customers to provide exceptional customer service and build loyalty.
  • Service and repair customer-owned instruments with precision and craftsmanship.
  • Maintain store inventory and perform warranty repairs.
  • Develop and maintain foundational product knowledge on Guitar Center products.

Requirements:

  • Skilled understanding of repairing guitars.
  • Strong communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.

Benefits:

  • Competitive salary.
  • Comprehensive benefits package.
  • Paid time off.
  • Employee discounts.
  • Tuition reimbursement options.

Why Work at Guitar Center?

We believe in creating inclusive environments that put our customers first. Our goal is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.



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