Restaurant Operations Manager

6 days ago


Knoxville, Tennessee, United States IHOP Full time

Job Summary:

We are seeking a highly skilled and experienced General Manager to join our team at IHOP. As a General Manager, you will be responsible for managing the restaurant floor, focusing on regular contact with guests, and developing and maintaining a professional functional working relationship with restaurant hourly employees and the franchisee organization.

Key Responsibilities:

  • Manage the restaurant floor, ensuring a high level of customer satisfaction and service quality.
  • Develop and implement effective strategies to drive sales growth and increase revenue.
  • Recruit, train, and develop a high-performing team of restaurant hourly employees.
  • Ensure compliance with SOPs and company policies, including food preparation, safety, and security procedures.
  • Collaborate with the franchisee organization to achieve business objectives and goals.

Requirements:

  • 3+ years of experience in restaurant management, preferably in a fast-paced environment.
  • Proven track record of success in driving sales growth and increasing revenue.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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