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Shift Leader
2 months ago
- Assist in the recruitment and training of new team members to ensure excellent customer service.
- Motivate and encourage store cashiers to achieve sales goals.
- Resolve customer complaints in a timely and professional manner.
- Implement and enforce daily operating procedures to maintain a clean, well-stocked, and organized store.
- Ensure merchandise is stocked, priced correctly, and displayed safely.
- Maintain quality brand image standards and pass evaluations.
- Supervise and discipline store employees according to company policy.
- Monitor daily retail gasoline competitors and report prices to the corporate office.
- Complete daily paperwork and computer entry in a timely manner.
- Monitor cash over/short, inventory shrinkage, and drive-offs daily.
- Have the physical ability to perform all duties of a store cashier regularly.
- Understand daily store operations reporting.
- Follow and enforce all company policies and procedures.
- Communicate and perform price change requests, mark downs/ups.
- Report and process employee and/or customer incidents or accidents.
- Lifts and carries stock weighing up to 50 pounds while stocking shelves and cooler.
- Stands and walks 8-10 hours a day on a tile or concrete surface.
- Pulls and pushes up to 50 pounds to move stock.
- Bends and stoops to stock low shelves in store, cooler, and to clean.
- Handles case goods, cooler merchandise, cleaning material, equipment, and money.
- Maintains control of cash, balances register within $1 each shift.
- Controls lottery ticket inventory and ensures customers pay for all merchandise.
- Growing company with upward mobility.
- 401(k) Bonus Program.
- Paid Vacation.
- Health, Vision, Dental, and Life Insurance.