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Renewals Sales Representative
2 months ago
We are seeking a highly motivated and experienced Renewals Sales Representative to join our team at Nozomi Networks. As a key member of our sales team, you will be responsible for driving the renewals process, preserving and enhancing customer relationships, and identifying expansion opportunities for field sales.
Key Responsibilities- Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
- Identify customer needs, uncover issues, and demonstrate strong account management abilities to drive renewal opportunity to timely closure
- Fully support the sales team, partners, and distributors on the renewal sales
- Expert pipeline management and consistent and reliable delivery of quota targets
- Proactively partner with Sales and Customer Success on top risk accounts
- Accurately forecast renewals, identifying any risks and be able to speak to next steps to get the job done
- Collaboration with the sales team to ensure upsell opportunities are identified as early as possible
- Participate in weekly forecast meetings, accurate sales reports, and forecasts for weekly review
- Work closely with the support and training to ensure that customers' technical questions are resolved prior to renewal due date
- Track record in a renewal, sales, or customer service role, preferable within Cybersecurity or Information technology
- Fluent in English, Spanish is highly valued
- Tenacious and target-orientated to meet/exceed goals
- Highly motivated self-starter with competitive personality and strong attention to detail
- Exceptional communication skills, both oral and written, coupled with excellent listening skills, presentation skills and a positive and energetic phone presence
- Ability to motivate oneself when working remotely
- Consistent track record of achieving and exceeding sales goals
- Great time management experience to be able to juggle multiple priorities
- Salesforce or similar CRM experience
- Strong MS Excel Skills
- Competitive base pay scale: $79,000 to $103,200
- A wide range of benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees
- Eligibility to participate in the company's equity program and/or variable bonus program, subject to the rules governing such programs
- 401(k) plan with employer matching program
- Flexible paid time off, paid holidays, and paid parental leave
Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We're always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents.
Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.