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Retail Operations Manager

2 months ago

Topeka, Kansas, United States Sodexo Full time
Job Summary

Sodexo is seeking a highly skilled Retail Manager to oversee all food retail locations throughout Stormont Vail Hospital in Topeka, Kansas. This strategic leadership position offers a competitive salary and a full benefits package.

Key Responsibilities
  • Manage Retail Operations: Oversee all retail operations, including catering for the hospital, to ensure seamless execution and exceptional customer satisfaction.
  • Lead Frontline Staff: Motivate, coach, mentor, and develop frontline staff and supervisors to achieve high performance and customer satisfaction.
  • Customer Service: Interact with customers, hospital staff, and visitors to ensure customer satisfaction and resolve any issues promptly.
  • Cash Handling and POS Management: Oversee cash handling processes and POS programming and maintenance to ensure accuracy and efficiency.
  • Vendor Relationships: Manage vendor relationships and compliance to ensure high-quality products and services.
  • Product Merchandising and Marketing: Maintain all product merchandising, marketing, and ordering standards to ensure a competitive edge.
  • Department Safety and Sanitation: Coordinate department safety and sanitation to ensure a clean and safe environment.
Requirements
  • Management Experience: 2 years of management experience in the food service industry (restaurants, catering, hospitality, hotels, etc.).
  • High-Volume Facility Experience: Previous experience working in a high-volume facility.
  • Technical Skills: Ability to learn quickly and adapt to new software and systems.
  • Interpersonal Skills: Strong interpersonal skills and ability to build relationships with stakeholders.
What We Offer

Sodexo offers a full array of benefits, including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, and health and wellness programs.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.