Part-time Sales Associate
4 days ago
Job Summary:
The Sales Associate is a key member of our retail team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of our brand, providing personalized service and product knowledge to customers, while maintaining a high level of store visual standards and operational excellence.
Key Responsibilities:
- Customer Experience:
- Model and promote our Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Ensure prompt resolution of customer concerns and provide personalized service to drive customer loyalty.
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
- Operational Excellence:
- Support replenishment activities to maintain a full and abundant store environment.
- Assist with visual directives, including floor sets, window changes, and visual presentations.
- Ensure a fast and efficient register experience, maintaining knowledge of policies regarding payments, coupon acceptance, returns, and exchanges.
- Teamwork and Growth:
- Promote an inclusive, collaborative approach to problem-solving.
- Seek personal developmental opportunities and solicit feedback to drive growth and improvement.
Requirements:
- High School diploma or equivalent.
- Retail or sales experience preferred.
- Excellent communication and customer service skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
Physical Requirements:
- Constant walking/standing (67-100% of 8-hour shift).
- Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
- Frequent climbing (34-66% of 8-hour shift).
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