Part-time Sales Associate

4 days ago


Milwaukee, Wisconsin, United States Chico's FAS Full time

Job Summary:

The Sales Associate is a key member of our retail team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of our brand, providing personalized service and product knowledge to customers, while maintaining a high level of store visual standards and operational excellence.

Key Responsibilities:

  • Customer Experience:
    • Model and promote our Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
    • Ensure prompt resolution of customer concerns and provide personalized service to drive customer loyalty.
    • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Operational Excellence:
    • Support replenishment activities to maintain a full and abundant store environment.
    • Assist with visual directives, including floor sets, window changes, and visual presentations.
    • Ensure a fast and efficient register experience, maintaining knowledge of policies regarding payments, coupon acceptance, returns, and exchanges.
  • Teamwork and Growth:
    • Promote an inclusive, collaborative approach to problem-solving.
    • Seek personal developmental opportunities and solicit feedback to drive growth and improvement.

Requirements:

  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.

Physical Requirements:

  • Constant walking/standing (67-100% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).


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